Privacy Policy

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: For paid subscriptions, we collect billing details through our secure payment processor.
• Communications: When you contact us, we collect the information you provide in your messages.

Information Collected Automatically

• Usage Data: We collect information about how you interact with our service, including features used and analysis requests made.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and pages viewed.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI detection services
• Process your image analysis requests
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

Image Processing & Data Retention

Our Image Processing Commitment

• Real-time Processing: Images are analyzed immediately upon upload.
• Immediate Deletion: Once analysis is complete, images are permanently deleted from our processing servers.
• No Training Data: Your images are never used to train or improve our AI models.
• No Third-Party Access: Your images are never shared with or accessed by third parties.
• Encrypted Transmission: All image uploads use end-to-end encryption (TLS 1.3).

Analysis Results Retention

We may retain anonymized analysis metadata (such as timestamps and detection scores without the actual images) for service improvement and usage analytics. This data cannot be linked back to specific images or identified users.

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our service.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our service, including authentication and security.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf:

• Payment Processors: To process subscription payments securely.
• Cloud Infrastructure: For hosting and data storage (excluding images, which are not stored).
• Analytics Providers: To help us understand service usage.
• Customer Support Tools: To respond to your inquiries.

All third-party providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement robust security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
• Access Controls: Strict access controls and authentication mechanisms.
• Regular Audits: Periodic security assessments and penetration testing.
• Incident Response: Comprehensive incident response procedures.
• Employee Training: Regular security awareness training for all staff.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

For European Users (GDPR)

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Request restriction of processing.
• Portability: Request transfer of your data.
• Objection: Object to processing based on legitimate interests.

For California Residents (CCPA)

• Know: Right to know what personal information is collected.
• Delete: Right to request deletion of personal information.
• Opt-Out: Right to opt-out of sale of personal information (we do not sell personal information).
• Non-Discrimination: Right to non-discrimination for exercising your rights.

To exercise any of these rights, please contact us at hello@sightova.com.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice, such as an email notification. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: